Sales Policy

Effective Date: November 28, 2024

At sparynapo, we are committed to providing high-quality products and ensuring a smooth shopping experience for all our customers. This Sales Policy outlines the terms and conditions that apply when making a purchase on our website. By making a purchase, you agree to be bound by these terms.

1. Product Availability

While we strive to keep our product listings accurate and up-to-date, availability may change based on demand and stock levels. In the rare event that an item is unavailable or out of stock, we will notify you and provide alternative options or a full refund.

2. Pricing

All prices are listed in U.S. dollars (USD) and are subject to change without prior notice. Prices may be adjusted for sales, promotions, or other offers, but once an order is placed, the price is fixed for that transaction.

3. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods available at checkout

By providing your payment details, you confirm that you are authorized to use the selected payment method.

4. Order Confirmation

Once you place an order, you will receive an order confirmation email with the details of your purchase. This email does not constitute an acceptance of your order, but rather confirms that we have received it. A final acceptance of your order will occur once your order is shipped and you receive a shipping confirmation email.

5. Shipping and Handling

We offer domestic and international shipping options. Shipping costs are calculated at checkout based on the delivery address and chosen shipping method. We make every effort to process orders promptly, but please allow additional time for peak seasons or promotional periods.

Please ensure that your shipping address is correct at checkout, as we are not responsible for packages sent to incorrect addresses. If an order is returned to us due to an incorrect address, you may be responsible for the reshipping costs.

6. Sales Tax

Sales tax will be applied to orders in accordance with state and local regulations. The applicable tax will be calculated at checkout and included in the total order price.

7. Order Cancellation

Orders may be canceled within 24 hours of placing the order. After this time, we may not be able to cancel the order if it has already been processed or shipped. Please contact us as soon as possible if you need to cancel your order.

8. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returning items and obtaining refunds. Generally, returns must be initiated within 30 days of receipt, and items must be unused and in their original condition.

9. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us immediately at [email protected] or (804) 883-6339. We will assist in processing a replacement or refund.

10. Customer Support

If you have any questions or need assistance with your order, our customer service team is available to help. You can reach us by:

11. Changes to Sales Policy

We may update or modify this Sales Policy from time to time. Any changes will be posted on this page, and the new version will take effect immediately. Please review this policy periodically for any updates.

12. Limitation of Liability

Our liability to you is limited to the total amount paid for the product(s) purchased. We are not liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products.